All of ESI's VIP PC applications
let you combine the power of your ESI phone system and
Microsoft Outlook to enhance communication in your
day-to-day activities - including the ability to control calls
and organize voice mail and contacts.
VIP (Visually Integrated Phone) comes
in two "flavors": the basic VIP and
VIP Professional. Each
configuration is licensed independently, with easy migration
from VIP to VIP Professional. Each lets
you intelligently do the following from your PC's screen:
- Manage your
telephone calls
- Manage your voice
mail
- Organize your
contacts
- Log all your
inbound and outbound calls
- Quickly program
your ESI Feature Phone
With VIP Professional, you also
get:
And, speaking of those other three products . . .
These independently licensed members of the
VIP product family, all compatible
with VIP Professional, add their own specific
capabilities (click their links for more information):
- VIP PC Attendant
Console
- Makes it easier for even the
busiest attendant to handle call traffic efficiently.
- VIP
ACD
- Helps you improve the quality of
your customer service when used with the ESI-600,
IVX X-Class, or IVX E-Class Generation II
phone systems and their built-in ACD (automatic call
distribution).
- VIP
Softphone
- Lets you use your PC to connect to
your ESI-600 phone system from nearly any location with a
broadband connection.
Regardless of your selected configuration, VIP is
easy to implement. It connects to your existing local area
network (LAN) and is non-invasive. There's no need to upgrade
the LAN or install Microsoft Exchange® - thus avoiding a costly and impractical
solution for the small to mid-size business.
(VIP requires Microsoft
Outlook 2000, 2002, 2003, or
2007.)